Love your Colour Guarantee
Choosing colour for your home can be an emotional decision.Â
To help you choose, V&CO offer the Love Your Colour Guarantee®. It's as simple as this, if you don't love your new V&CO colour, buy a second one and we'll give you your money back. Find out how to claim below.
1. Buy a new colour
Buy a new colour of an eligible V&CO paint from B&Q. Do not return the original colour to the store. Be sure to keep both receipts, you won't be able to claim without them.
Eligible products only, in 2.5 or 5l products, up to 5l of the same product, finish and colour. Please check the terms & conditions for full information.
2. Take a photo
Begin painting in your new V&CO colour, when you are half way through take a colour photograph showing the initial colour and replacement colour side by side on the wall. We must be able to see at least 1m x 1m of each colour.
3. Submit your refund request
Fill out the online form and submit your information for a refund on the full purchase of the replacement colour.
4. Check your email
You’ll receive an email from our customer services team with a claim number included, this will be used when we contact you to process your refund.
